I design interactive eLearning, video learning, and instructor-led training that helps people apply knowledge in real-world situations.
20+ years designing learning solutions that improve performance—not just completion rates.
Over the past 20+ years, I've designed learning solutions across multiple industries:
Compliance and risk training
Safety and technical training
Microsoft Copilot and workplace efficiency training
I've developed eLearning courses, training videos, instructor-led materials, and performance support tools aligned to real business needs and operational goals.
Clarity, curiosity, and connection.
Great training isn't about slides or software—it's about helping people understand, engage, and apply what they've learned in meaningful ways.
My work is grounded in proven instructional design principles, including Gagné's Nine Events of Instruction, Bloom's Taxonomy, and Kirkpatrick's Model of Evaluation.
I apply these frameworks to structure learning experiences from the start—designing for engagement, reinforcement, and measurable outcomes.
I collaborate with subject matter experts through structured conversations and iterative feedback to ensure content is accurate, practical, and aligned with real-world performance.
Helps learners recognize and respond to nonverbal communication cues through guided practice and real-world scenarios—building confidence in everyday interactions.
Helps learners shift focus from what they can't control to what they can—improving confidence and decision-making in high-pressure situations.
Guides learners through reflection and values-based decision-making, helping them define direction and take intentional action toward meaningful goals.
Jeff consistently brought creativity, structure, and professionalism to the learning solutions he developed at Wells Fargo. His anti-money laundering eLearning course transformed complex compliance content into engaging, learner-focused training that was both effective and easy to follow.
Jeff High, whom I’ve worked with on several projects at Duke Energy, is an exceptional instructional designer with strong skills in technical writing and creating eLearning content. Jeff is reliable, creative, and easy to work with. His positive attitude and collaborative approach made every project smoother and more successful. I highly recommend him.
I worked with Jeff at CustomGuide on interactive and soft skills course development. He’s extremely detail-oriented with a strong focus on excellence, which helped reduce downtime and drive higher team productivity—he’s a great collaborator.